Foreign Customer Support Program
More and more foreigners are discovering the wonders of cruising Japan, and that represents both a challenge and an opportunity for Japanese marinas (including Umi no Eki, or Sea Stations). Foreign cruisers represent a welcome source of new revenue for marinas but they also pose linguistic and cultural challenges for marina staff.
Konpira Consulting has therefore developed a Foreign Customer Support Program to help Japanese marinas attract and communicate effectively with the increasing number of foreign cruisers coming to Japan.
The cost of the Foreign Customer Support Program varies depending on the specific needs and size of the marina. In general, though, there is a modest annual retainer, a fixed fee for certain services, and hourly charges for other services.
Drawing on both the management and cruising experience of Konpira Consulting founder Kirk Patterson, we are also available to help managers review and enhance their marinas' operations. Please contact us for more information.
Contact us for more information on our marina-support programs. Feel free to write in English or Japanese.